Fully Remote Starter Customer Service | Remote Benefits Specialist
Fully Remote Starter Customer Service | Remote Benefits Specialist
Company: AO | Globe Life
Location: 100% Remote – U.S. Residents Only
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible | Work From Home
Compensation: Commission-Based | Weekly Pay + Performance Bonuses
Training: Comprehensive Training, Licensing Guidance & Mentorship Provided
Start From Home. Serve Working Families. Build a Career With Purpose.
Are you looking for a beginner-friendly remote career where you can help people, develop valuable professional skills, and create opportunities for long-term growth?
AO | Globe Life is seeking motivated, service-minded individuals to join our virtual team as Remote Benefits Specialists.
You'll work with individuals and families—including members of unions, associations, veterans and other groups—helping them understand available supplemental benefits and financial protection options through scheduled virtual appointments.
This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales in a fully remote environment.
No previous insurance experience is required. We provide the training and mentorship—you bring the motivation to learn and grow.
✔ 100% Remote / Work From Home
✔ Starter-Level – No Insurance Experience Required
✔ Qualified Client Opportunities Provided
✔ No Traditional Cold Calling
✔ Weekly Commission-Based Pay + Bonuses
✔ Flexible Scheduling
✔ Training & One-on-One Mentorship
✔ Residual & Renewal Income Opportunities
✔ Leadership & Career Advancement
What You'll Do
As a Remote Benefits Specialist, you'll help individuals and families understand their available protection options while providing professional, personalized service.
🤝 Customer Service & Client Support
Meet with clients through scheduled Zoom and phone appointments
Connect with individuals who have requested information about available benefits
Listen to client needs, priorities, and concerns
Answer questions clearly and professionally
Provide personalized guidance based on individual circumstances
Assist existing clients with applicable policy questions and reviews
Help with beneficiary information and policy-related service needs
Maintain accurate digital records and follow-up communication
Build long-term relationships through trust and dependable service
🛡️ Benefits Education & Enrollment
Once appropriately licensed, you'll help clients better understand available financial protection options.
Responsibilities may include:
Conducting virtual benefit consultations
Explaining life, accident, and supplemental health insurance options
Reviewing available coverage
Identifying individual and family protection needs
Helping clients evaluate available options
Providing needs-based recommendations
Assisting with applications and enrollment
Providing ongoing service following enrollment
Our approach centers on education, service, and helping families make informed decisions based on their needs.
🇺🇸 An Opportunity to Serve Working Families & Veterans
AO has a long history of serving working families, including members of labor unions, associations, veterans, and their families.
For individuals with a personal connection to military service—or simply a strong desire to help others—this can be an opportunity to bring those values of service, responsibility, compassion, and commitment into your professional career.
You do not need to be a veteran or have a veteran in your family to apply. Applicants from all backgrounds are encouraged to apply.
🏠 100% Remote – Work From Home
Your client appointments, training, coaching, and team collaboration are conducted virtually.
Enjoy:
No daily commute
Virtual client appointments
Remote training and mentorship
Online team collaboration
Flexible scheduling opportunities
Modern digital business systems
The ability to build your career from home
Successful representatives combine flexibility with the consistency, professionalism, and accountability required to serve clients effectively.
📞 Qualified Client Opportunities – No Traditional Cold Calling
Spend your time helping people rather than purchasing leads or relying on traditional cold prospecting.
Representatives connect with qualified client opportunities, including individuals and families interested in learning about available benefits.
Your focus is on:
Customer service
Benefits education
Client consultations
Relationship building
Enrollment assistance
Follow-up and ongoing support
💰 Weekly Performance-Based Compensation
This is a commission-based independent contractor opportunity, not an hourly or salaried customer service position.
Income opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Recognition incentives
Leadership compensation as you advance
Additional performance-based rewards
Uncapped Commission Potential
There is no predetermined earnings ceiling on commission-based production.
Actual earnings vary based on individual activity, production, consistency, and results. Income is not guaranteed.
📚 No Experience? We'll Train You.
You don't need an insurance background to get started.
Training and professional development may include:
Structured virtual onboarding
State insurance licensing guidance
Product and benefits education
Customer service training
Consultative sales development
Communication and relationship-building skills
Virtual presentation training
Enrollment systems and procedures
One-on-one mentorship
Weekly coaching and workshops
Leadership development
Ongoing professional education
We're looking for individuals with the communication skills, professionalism, work ethic, coachability, and willingness to learn necessary to develop successfully.
🎓 Insurance Licensing
You do not need to already have an insurance license to apply.
Because this position involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities requiring licensure.
Licensing guidance and support are provided throughout the process.
❤️ Benefits & Professional Support
Qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Union representation and professional support
Renewal and residual income opportunities
Leadership development
Professional coaching and mentorship
Virtual technology and business resources
Eligibility and qualification requirements may apply.
✈️ Recognition & Performance Incentives
Strong performance may also create opportunities to qualify for:
Company-sponsored incentive travel
Leadership conferences
Professional development events
Performance contests and awards
Team recognition programs
Additional leadership opportunities
All incentives are performance-based and subject to applicable qualification requirements.
📈 Build More Than an Entry-Level Career
This opportunity is designed to provide room for continued professional development.
As you gain experience and demonstrate consistent performance, potential development may include:
Benefits Specialist → Client Advisor → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance, consistency, initiative, professional development, and demonstrated leadership ability—not simply tenure.
Who We're Looking For
You may be a strong fit if you're:
Friendly and comfortable communicating with people
An active listener who genuinely enjoys helping others
Professional, dependable, and organized
Self-motivated and personally accountable
Comfortable learning new systems and technology
Strong at problem-solving and critical thinking
Able to work independently from home
Comfortable collaborating with a virtual team
Coachable and receptive to feedback
Goal-oriented and motivated to improve
Interested in building a long-term professional career
Experience in customer service, military service, retail, hospitality, healthcare, education, administration, banking, call centers, client relations, or sales can be helpful—but is not required.
We value potential, professionalism, work ethic, and coachability over previous insurance experience.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based applications
Be willing to complete required training
Be willing and able to obtain the required state Life & Health Insurance License
💻 100% Virtual Interview Process
Qualified applicants will first complete a brief career overview covering the position, compensation structure, licensing requirements, training, client opportunities, and career advancement.
Candidates interested in moving forward will then have the opportunity to participate in a live Zoom interview with our hiring team.
The hiring process is completed virtually from home.
Ready to Start Your Remote Career?
If you're looking for a starter-level work-from-home opportunity where you can help working families, develop valuable professional skills, receive ongoing mentorship, and build long-term earning and leadership opportunities, we'd like to hear from you.