Fully Remote Entry-Level Customer Service | Remote Benefits Specialist
Fully Remote Entry-Level Customer Service -
Remote Benefits Specialist
AO | Globe Life | 100% Work From Home | Entry Level | Training & Mentorship Provided
Work Arrangement: 100% Remote / Work From Home
Location: U.S.-Based Applicants
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Training: Comprehensive Training | Licensing Guidance | One-on-One Mentorship
Honor Service. Support Families. Build Your Future From Home.
Do you have a heart for helping people?
Maybe you come from a military family, have experience serving customers, or simply want a career where your communication skills and work ethic can make a meaningful difference.
AO | Globe Life is expanding our virtual team and seeking motivated, compassionate, and service-oriented professionals to join us as Remote Benefits Specialists.
You'll work virtually with individuals and families, including veterans, union members, association members, and other working families, helping them understand available benefits and financial-protection options.
This opportunity combines:
Customer Service + Client Support + Benefits Education + Relationship Building + Consultative Insurance Sales
No previous insurance experience is required.
We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated candidates learn the business.
✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance Bonuses
✓ Flexible Scheduling
✓ One-on-One Mentorship
✓ Renewal & Residual Income Opportunities
✓ Leadership & Career Advancement
A Career Built Around Service
Many people are drawn to careers where they can help others while continuing to grow personally and professionally.
For individuals with military or veteran-family backgrounds, values such as service, commitment, accountability, discipline, and responsibility may already be deeply familiar.
This opportunity offers a way to bring those qualities into a professional environment while helping individuals and families better understand options designed to protect their financial future.
A military or veteran-family connection is not required.
We welcome applicants from all backgrounds who share a genuine interest in helping others and developing a long-term career.
What You'll Do
🤝 Support Individuals & Families
As a Remote Benefits Specialist, you'll meet with clients through scheduled virtual appointments and provide professional, personalized assistance.
Responsibilities may include:
Conduct scheduled Zoom and phone appointments
Connect with individuals and families interested in available benefits
Ask questions to understand client needs and priorities
Listen carefully to questions and concerns
Provide clear and professional explanations
Answer questions regarding available benefits and coverage
Assist eligible clients with applications and enrollment
Conduct applicable policy and benefit reviews
Help with beneficiary-related service needs
Follow up consistently with prospective and existing clients
Maintain accurate digital records
Provide ongoing customer support
Build long-term relationships through dependable service
🛡️ Benefits Education & Financial Protection
Once appropriately licensed, you'll help clients understand available life, accident, and supplemental health insurance options.
Responsibilities may include:
Conducting virtual benefit consultations
Identifying individual and family protection needs
Explaining coverage features
Helping clients compare available options
Answering questions in clear, easy-to-understand language
Providing needs-based recommendations
Assisting with applications
Guiding clients through enrollment
Helping complete required documentation
Assisting with beneficiary information
Providing continued service after enrollment
Our approach centers on education and relationships.
The goal is to help clients understand their choices and make informed decisions—not rely on high-pressure sales tactics.
📞 Qualified Client Opportunities – No Traditional Cold Calling
Spend more time helping people and less time searching for prospects.
Representatives have access to qualified client opportunities, including individuals and families interested in receiving information about available benefits.
No lead purchasing is required.
Your focus is on:
Connect → Listen → Understand → Educate → Recommend → Enroll → Support
🏠 100% Remote / Work From Home
Build your career from home while remaining connected to clients, mentors, teammates, and leadership.
Your virtual work environment may include:
Zoom client consultations
Phone appointments
Digital enrollment systems
Online training
Virtual coaching
Team meetings
Client follow-up
Professional-development sessions
No daily commute. No traditional office requirement.
Remote work offers flexibility, but successful representatives also demonstrate consistency, accountability, organization, and self-discipline.
⏰ Flexible Scheduling
You'll have opportunities to organize your schedule around your personal and professional responsibilities while maintaining the availability necessary to serve clients and pursue performance goals.
This type of environment can be a strong fit for individuals who value:
Independence
Flexibility
Goal-oriented work
Professional growth
Remote collaboration
Performance-based advancement
💰 Weekly Commission-Based Compensation
This is a commission-based independent contractor opportunity, not a guaranteed hourly or salaried customer-service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal income
Residual income opportunities
Leadership compensation for qualifying representatives
Recognition incentives
Additional performance-based rewards
Uncapped Commission Potential
There is no predetermined earnings ceiling on commission production.
Your earning potential is influenced by your:
Activity
Consistency
Client appointments
Production
Performance
Results
Individual earnings vary and income is not guaranteed.
📚 No Experience? We'll Help You Learn.
Previous insurance experience is not required.
We provide training and professional development that may include:
Structured virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer-service development
Client communication skills
Relationship-building techniques
Consultative sales training
Virtual presentation development
Enrollment systems and procedures
One-on-one mentorship
Weekly coaching
Virtual workshops
Leadership development
Ongoing professional education
We value work ethic, professionalism, communication skills, coachability, dependability, and willingness to learn as much as previous industry experience.
🎓 Insurance Licensing
You do not need to already have an insurance license to apply.
Because representatives discuss and enroll clients in insurance products, candidates must obtain the appropriate state Life & Health Insurance License before conducting activities that require licensure.
Licensing guidance and support are provided.
❤️ Professional Support & Qualifying Programs
Qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Union representation where applicable
Renewal and residual income opportunities
Professional coaching and mentorship
Leadership-development programs
Virtual business technology and resources
Eligibility, qualification periods, performance requirements, and other applicable conditions may apply.
🏆 Recognition & Performance Incentives
Strong performance may create opportunities to qualify for:
Performance bonuses
Company-sponsored incentive travel
Leadership conferences
Professional-development events
Achievement awards
Team recognition
Performance contests
Additional career-development opportunities
Performance and qualification requirements apply.
📈 Career & Leadership Growth
Your first role does not have to be your final role.
Representatives who demonstrate strong performance, professionalism, consistency, initiative, and leadership potential may pursue opportunities such as:
Benefits Specialist → Client Advisor → Trainer/Mentor → Team Leader → Management → Advanced Leadership
As you develop, additional opportunities may include:
Training new representatives
Mentorship
Coaching
Recruiting
Team development
Performance accountability
Leadership communication
Business development
Advancement is based on performance and professional development—not simply tenure.
Leadership opportunities are earned and are not guaranteed.
Who We're Looking For
You may be a strong fit if you:
Genuinely enjoy helping people
Communicate clearly and professionally
Build trust and relationships easily
Are a strong active listener
Approach challenges with a problem-solving mindset
Are positive and dependable
Take personal accountability seriously
Can organize your time effectively
Are comfortable learning new technology
Can work independently from home
Enjoy collaborating with a virtual team
Are coachable and receptive to feedback
Are goal-oriented and motivated by achievement
Want opportunities to grow professionally
Are committed to ethical, client-focused service
Experience That Transfers Well
Previous experience in any of these areas may transfer well:
Customer Service • Military Service • Veteran Support • Healthcare • Hospitality • Retail • Education • Administrative Support • Banking • Call Centers • Client Relations • Financial Services • Account Management • Recruiting • Sales
Previous insurance experience is not required.
Entry-level applicants, veterans, military-family members, recent graduates, experienced customer-service professionals, and career changers are encouraged to apply.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional home workspace
Be comfortable using Zoom and web-based applications
Be comfortable communicating with clients by phone and video
Be willing to complete required training
Be willing and able to obtain the appropriate state Life & Health Insurance License
💻 Fully Virtual Interview Process
Qualified applicants will first complete a brief career overview covering:
Position responsibilities
Customer-service expectations
Benefits consultations
Commission-based compensation
Insurance licensing requirements
Qualified client opportunities
Training and mentorship
Career and leadership development
Candidates interested in moving forward will then have the opportunity to participate in a live virtual Zoom interviewwith our hiring team.
The entire hiring process is completed remotely.
Ready to Turn Service Into a Career?
Whether you come from a military family, customer-service background, helping profession, or an entirely different career path, what matters most is your willingness to learn, serve others, and grow.
If you're looking for a fully remote entry-level opportunity where you can support working families, develop valuable professional skills, receive ongoing mentorship, and create long-term earning and advancement opportunities through your performance, we'd like to hear from you.