Entry Level Customer Service Rep WFH
Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Join Our Team at AO Globe Life
Where Excellence Meets Opportunity
Are you looking for a career where you can make a meaningful difference while enjoying the flexibility of working from home?
At AO Globe Life, we proudly serve working families, veterans, labor union members, credit union members, and association members by helping them protect what matters most through supplemental life, accident, and health benefits.
We're seeking motivated, service-oriented professionals to join our growing remote team as Insurance Representatives. If you enjoy building relationships, helping others, and working in a supportive environment, this opportunity offers professional growth, mentorship, and long-term career potential.
No prior insurance experience is required. Comprehensive training and ongoing mentorship are provided.
About AO
For more than 70 years, AO has helped protect working families by providing supplemental life, accident, and health insurance solutions. As part of the Globe Life family of companies, we are committed to delivering exceptional service while investing in our people through continuous training, leadership development, and performance-based career advancement.
Position Overview
As an Insurance Representative, you'll work directly with clients through virtual Zoom and phone appointments, helping them understand available benefits and select coverage that best meets their needs.
You'll build lasting client relationships while delivering outstanding service in a fully remote environment.
Key Responsibilities
Client Support & Education
Meet with clients virtually through Zoom and phone consultations
Present insurance and benefit solutions tailored to each client's needs
Explain policy features, coverage options, and available benefits
Guide clients through the application and enrollment process
Assist with policy reviews, updates, and ongoing service requests
Relationship Management
Build long-term client relationships based on trust and exceptional service
Respond promptly to client questions and concerns
Maintain accurate documentation and follow-up communication
Uphold company policies and industry compliance standards
Professional Development
Participate in ongoing virtual training and mentorship
Develop communication, leadership, and client service skills
Collaborate with a supportive remote team
Continue growing through coaching and leadership development opportunities
What We Offer
🌎 100% Remote Work
Work from anywhere within the United States
Flexible work-from-home environment
No commuting
Modern virtual technology and support
💰 Performance-Based Compensation
Weekly performance-based compensation
Performance bonuses
Residual income opportunities through policy renewals
Leadership advancement opportunities
Compensation is performance-based and varies depending on individual production and results.
📚 Professional Development
Comprehensive onboarding and training
One-on-one mentorship
Leadership development programs
Promotion from within
Ongoing coaching and support
❤️ Benefits
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Union-supported work environment
Leadership conferences and professional development events
Incentive travel opportunities for qualifying team members
Qualifications
Successful candidates typically demonstrate:
Strong communication and interpersonal skills
Self-motivation and excellent organizational abilities
Professionalism, integrity, and reliability
Ability to build meaningful client relationships
Basic computer proficiency, including Google Workspace or similar applications
Ability to manage multiple priorities in a remote environment
Positive attitude and willingness to learn
Helpful Experience
Experience in any of the following areas is beneficial but not required:
Customer Service
Sales
Client Relations
Financial Services
Insurance
Healthcare
Retail
Hospitality
Business Development
We value coachability, professionalism, and a commitment to helping others. Comprehensive training is provided.
Minimum Requirements
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to join a company that values integrity, service, and professional growth, we'd love to hear from you.
Apply today and begin building a rewarding remote career with AO Globe Life.