Remote Customer Service Account Manager

Remote
Full Time
Entry Level

At AO Globe Life, excellence isn’t a slogan—it’s our standard. We proudly support veterans, labor union members, and credit union members across the country, helping families protect their financial futures through dependable service, guidance, and long-term support.

This opportunity offers more than a typical remote role. It is a chance to build a flexible, meaningful career while working from home and making a real impact every day.


Your Role: Customer Service Account Manager

In this role, you will serve as a trusted resource for clients, helping them understand their options and supporting them throughout their experience with our organization. Your responsibilities include:

  • Conducting scheduled virtual consultations with clients via Zoom

  • Helping individuals and families understand available coverage options

  • Assisting clients through the onboarding and enrollment process

  • Managing existing client accounts to ensure continued alignment with client needs

  • Responding to client questions and resolving concerns with professionalism and care

  • Maintaining accurate documentation and digital records


What We’re Looking For

We’re seeking motivated professionals who demonstrate:

  • A self-driven mindset with strong organization and time-management skills

  • The ability to build trust and maintain long-term client relationships

  • Confidence in guiding conversations and helping clients make informed decisions

  • Strong written and verbal communication skills

  • Comfort using Google Drive and digital communication tools

  • A professional, dependable, and punctual approach to work


What We Offer

AO Globe Life provides a supportive environment designed for long-term success, including:

  • Fully remote work environment available throughout the United States

  • Flexible scheduling that supports work–life balance

  • Health insurance premium reimbursement

  • Leadership development and career advancement opportunities

  • Ongoing mentorship, training, and professional development

  • Recognition programs and team-based incentives


Eligibility

  • Must be legally authorized to work in the United States

  • Must be physically located within the United States

  • Open to U.S. residents and citizens only


Build a Career That Matters

At AO Globe Life, your success and growth matter. If you are ready to build a flexible career while making a meaningful impact in the lives of families across the country, we encourage you to apply.

Apply today and begin your remote career with AO Globe Life.

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*