Remote Representative | Work From Home | Training Provided
Remote Representative | Work From Home | Training Provided
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience Level: Entry-Level Welcome | No Prior Insurance Experience Required
Build a Career Where Your Effort Creates Opportunity
100% Remote | Qualified Client Opportunities | Weekly Pay | Career Growth
Are you looking for a flexible work-from-home career where you can help people, develop valuable professional skills, and build long-term earning potential?
AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Representatives. You'll work directly with individuals and families through scheduled virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits and make informed decisions about their coverage.
This opportunity combines customer service, relationship building, benefits education, and consultative insurance sales in a fully remote environment.
Whether you're beginning a new career or bringing experience from customer service, healthcare, education, retail, hospitality, financial services, or sales, we provide structured training, mentorship, and ongoing professional development to help you succeed.
No prior insurance experience is required. We provide the training—you bring the ambition.
About AO
AO operates within the American Income Division of Globe Life, an organization with a long history of serving working families across North America.
Our representatives help provide supplemental life, accident, and health insurance benefits to individuals and families, including members of labor unions, credit unions, associations, veterans, and other groups.
Our culture emphasizes:
- Exceptional client service
- Integrity and professionalism
- Mentorship and coaching
- Personal accountability
- Continuous learning
- Leadership development
- Performance-based advancement
- Long-term client relationships
We believe professional growth happens when motivated individuals are given the right training, tools, mentorship, and opportunity to perform.
What You'll Do
As a Remote Insurance Representative, you'll meet with clients virtually to understand their needs, explain available benefit options, assist with enrollment, and provide ongoing service.
Client Service & Benefits Education
- Conduct scheduled virtual appointments through Zoom and phone
- Learn about each client's individual and family protection needs
- Explain available life, accident, and supplemental health insurance options
- Answer questions regarding benefits, coverage, and policy features
- Provide needs-based recommendations in a clear, professional manner
- Assist clients with applications and enrollment
- Help complete required documentation
- Provide ongoing support after enrollment
Client Relationship Management
- Build long-term relationships through trust and exceptional service
- Maintain consistent and professional follow-up communication
- Assist with policy reviews and service requests
- Help clients understand policy information and available options
- Maintain organized and accurate digital records
- Deliver a positive client experience from the initial appointment through ongoing service
Professional Development
- Participate in structured virtual onboarding and training
- Attend weekly coaching and development sessions
- Strengthen communication, presentation, and client service skills
- Develop product and industry knowledge
- Learn consultative sales and relationship-management techniques
- Collaborate with a supportive remote team
- Participate in leadership development opportunities
Why Join AO?
🏡 100% Remote Work
Build your career from home while staying connected to a collaborative virtual team.
- Work remotely within the United States
- No daily commute
- Flexible scheduling
- Virtual client appointments
- Modern digital business tools
- Remote coaching and team support
📞 Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals who have requested information regarding available benefits.
This allows you to focus on:
- Client consultations
- Benefits education
- Relationship building
- Needs-based recommendations
- Enrollment assistance
- Long-term client service
No purchasing leads is required.
Weekly Pay & Performance-Based Compensation
This is a commission-based insurance opportunity rather than a traditional hourly or salaried position.
Earning opportunities may include:
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives
- Recognition programs
Your earning potential is tied to your activity, production, and results.
Individual earnings vary, and no specific level of income is guaranteed.
Training & Mentorship
📚 No Insurance Experience Required
We welcome candidates from a variety of professional backgrounds and provide comprehensive development for motivated individuals.
Training may include:
- Structured virtual onboarding
- Insurance product education
- Benefits and coverage training
- Client needs assessment
- Virtual presentation skills
- Enrollment systems and procedures
- Consultative sales development
- Client relationship management
- Weekly coaching
- One-on-one mentorship
- Leadership development
Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.
Career Growth & Leadership Opportunities
Your career doesn't have to stop at individual production.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities in:
- Training and mentorship
- Team development
- Leadership
- Management
- Advanced professional development
- Senior leadership pathways
Advancement is based on performance and demonstrated leadership—not simply tenure.
Benefits, Recognition & Professional Support
Qualifying representatives may have access to:
- Medical reimbursement program
- Company-supported life insurance
- Accidental death benefit coverage
- Renewal income opportunities
- Union-supported professional environment
- Leadership development programs
- Professional conferences and events
- Performance recognition programs
- Incentive travel opportunities
- Virtual technology and business resources
Eligibility and qualification requirements apply to applicable programs.
What We're Looking For
Successful candidates typically demonstrate:
- Strong verbal and written communication skills
- Excellent interpersonal and relationship-building abilities
- Positive, professional attitude
- Customer-focused mindset
- Self-motivation and accountability
- Strong work ethic
- Organization and time-management skills
- Ability to work independently from home
- Comfort communicating through Zoom and phone
- Basic computer proficiency
- Coachability and willingness to learn
- Professionalism, reliability, and integrity
- Desire for continuous personal and professional growth
Experience That Transfers Well
Experience in the following areas can be helpful, but is not required:
- Customer Service
- Client Relations
- Sales
- Healthcare
- Education
- Retail
- Hospitality
- Financial Services
- Banking
- Administrative Support
- Call Center Operations
- Business Development
- Recruiting
- Leadership or Management
We place a strong emphasis on communication, professionalism, coachability, work ethic, and a genuine desire to help others.
Minimum Requirements
Applicants must:
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable conducting virtual client appointments
- Be willing to complete required training
- Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Interview Process
Qualified applicants will first complete a brief career overview covering the position, responsibilities, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in moving forward will then have the opportunity to schedule a live Zoom interview with our hiring team.
The hiring process is conducted virtually for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a remote career where you can help families, build lasting relationships, develop professionally, and create long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance Representative opportunity with AO – American Income Division of Globe Life.