Virtual Client Support Representative

Remote
Full Time
Entry Level

Position Overview

AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.

This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.

Responsibilities

  • Connect with prospective clients using warm leads

  • Schedule virtual appointments and complete timely follow-up

  • Conduct needs-based reviews to identify client priorities

  • Explain available insurance products and benefits

  • Provide accurate, helpful information to clients

  • Build trust through professional and responsive communication

  • Maintain organized client documentation

  • Participate in ongoing training and mentorship programs

What We Offer

  • 100% remote role

  • Company-provided warm leads

  • Weekly pay

  • Unlimited earning potential

  • Medical insurance premium reimbursement

  • Comprehensive virtual training

  • Daily leadership coaching and mentorship

  • Performance incentives

  • No overhead expenses

  • OPEIU Local 277 union representation

  • A stable, member-focused organization with 70 years of history

Qualifications

  • Excellent communication and active-listening skills

  • Client-first and professional attitude

  • Strong attention to detail

  • Comfortable with online systems and virtual communication platforms

  • Dependable, organized, and self-motivated

  • Able to work independently and collaborate with a team

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