REMOTE Customer Service Team Manager
Remote Leadership Manager
AO Globe Life | 100% Remote | Leadership Opportunity
Lead with Purpose. Develop People. Grow Your Career.
AO Globe Life is expanding its leadership team and seeking experienced, motivated professionals who are passionate about coaching others, building high-performing teams, and delivering exceptional client experiences—all within a fully remote environment.
If you have a background in leadership, management, operations, customer service, or team development and are looking for a flexible opportunity with long-term growth potential, we'd love to hear from you.
In this role, you'll support both clients and team members by conducting virtual consultations, mentoring representatives, and fostering a culture of accountability, collaboration, and continuous improvement.
What You'll Do
🤝 Support Clients
Connect with individuals who have requested information about available benefit programs
Schedule and conduct virtual consultations via Zoom
Educate clients on available benefit options
Guide clients through enrollment and provide ongoing support
Maintain accurate digital records and follow-up communications
🌟 Lead & Develop Your Team
Recruit, mentor, and coach new representatives
Lead virtual team meetings, coaching sessions, and training calls
Set performance expectations and monitor individual and team progress
Foster a positive, collaborative, and growth-focused culture
Support professional development through ongoing mentorship and leadership coaching
What We Offer
🌎 100% Remote Work
Work from anywhere within the United States while enjoying the flexibility of a fully remote career.
⏰ Flexible Scheduling
Build a schedule that supports your professional goals and personal priorities.
📞 Warm Leads Provided
Work with individuals who have already requested information—no cold calling or prospecting required.
💰 Weekly Pay
Receive weekly direct deposit with opportunities for performance bonuses and leadership incentives.
📚 Leadership Training & Development
Benefit from comprehensive onboarding, executive mentorship, ongoing coaching, and structured leadership development programs.
📈 Career Advancement
Advance based on performance, initiative, and leadership—not tenure. Clear pathways into senior leadership roles are available.
🤝 Collaborative Team Culture
Join a supportive organization that values mentorship, accountability, professional growth, and teamwork.
Ideal Candidate
We're looking for professionals who demonstrate:
Leadership or management experience
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Confidence using Zoom, Microsoft Office, and other digital tools
Ability to work independently in a remote environment
Passion for coaching, mentoring, and developing others
Positive attitude with a solutions-oriented mindset
Experience in leadership, operations, customer service, recruiting, sales management, or client relationship management is highly valued.
Minimum Requirements
Legally authorized to work in the United States
Reliable high-speed internet connection
Windows-based computer with webcam
Professional home office environment
Ability to obtain any required state insurance licensing (licensing guidance provided)
About AO Globe Life
For more than 70 years, AO Globe Life has proudly partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental life, accident, and health benefits to working families across the United States.
As a remote-first organization, we are committed to developing exceptional leaders through mentorship, collaboration, continuous learning, and performance-based advancement while delivering outstanding service to the families we proudly serve.
Ready to Lead the Next Generation?
If you're ready to grow your leadership career with a company that values integrity, service, mentorship, and long-term success, we'd love to connect with you.
Apply today and discover how far your leadership can take you with AO Globe Life.