Virtual Client Support Representative
Position Overview
AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.
This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.
Responsibilities
Connect with prospective clients using warm leads
Schedule virtual appointments and complete timely follow-up
Conduct needs-based reviews to identify client priorities
Explain available insurance products and benefits
Provide accurate, helpful information to clients
Build trust through professional and responsive communication
Maintain organized client documentation
Participate in ongoing training and mentorship programs
What We Offer
100% remote role
Company-provided warm leads
Weekly pay
Unlimited earning potential
Medical insurance premium reimbursement
Comprehensive virtual training
Daily leadership coaching and mentorship
Performance incentives
No overhead expenses
OPEIU Local 277 union representation
A stable, member-focused organization with 70 years of history
Qualifications
Excellent communication and active-listening skills
Client-first and professional attitude
Strong attention to detail
Comfortable with online systems and virtual communication platforms
Dependable, organized, and self-motivated
Able to work independently and collaborate with a team
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.