Fully Remote Starter Customer Service | Remote Benefits Specialist
Fully Remote Starter Customer Service | Remote Benefits Specialist
Company: AO | Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible | Work From Home
Compensation: Commission-Based | Weekly Pay + Performance Bonuses
Training: Comprehensive Training, Licensing Guidance & Mentorship Provided
Honor Service. Support Families. Build Your Future From Home.
Do you have a connection to a military family—or simply a passion for helping people who have spent their lives serving others?
AO | Globe Life is seeking motivated, compassionate, and service-oriented individuals to join our growing virtual team as Remote Benefits Specialists.
You'll work with individuals and families, including veterans, union members, association members, and other working families, helping them understand available supplemental benefits and financial protection options.
This is a beginner-friendly opportunity, so previous insurance experience is not required. We provide structured training, mentorship, licensing guidance, and ongoing professional development to help you build the skills needed for success.
✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ Weekly Commission-Based Pay + Bonuses
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Residual & Renewal Income Opportunities
✓ Leadership & Career Advancement
A Career Centered on Service
For individuals who grew up in military families, the values of service, sacrifice, responsibility, and commitment can have a lasting influence.
This opportunity provides a way to bring those values into your professional life while helping veterans, union members, working families, and their loved ones better understand options designed to protect their financial future.
A military or veteran-family connection is not required to apply. We welcome applicants from all backgrounds who share a genuine desire to help others.
What You'll Do
🤝 Support Individuals & Families
As a Remote Benefits Specialist, you'll meet with clients through scheduled virtual appointments and provide professional, personalized assistance.
Responsibilities may include:
Conduct scheduled Zoom and phone appointments
Connect with individuals interested in learning about available benefits
Listen to each client's needs, priorities, and concerns
Answer questions regarding available benefit and coverage options
Provide clear, professional explanations
Assist with applications and enrollment
Conduct applicable policy and benefit reviews
Assist existing clients with beneficiary and policy-related service needs
Provide ongoing follow-up and customer support
Maintain accurate digital records and documentation
Build long-term relationships through consistent, dependable service
🛡️ Educate Clients About Their Protection Options
Once appropriately licensed, you'll help individuals and families understand available life, accident, and supplemental health insurance options.
Rather than using a one-size-fits-all approach, you'll learn to identify individual needs and help clients evaluate the options available to them.
The goal is to provide an experience centered on:
Education → Understanding → Personalized Guidance → Ongoing Service
This role combines customer service, relationship management, benefits education, and consultative insurance sales.
📞 Qualified Client Opportunities – No Traditional Cold Calling
Spend more time serving people and less time searching for prospects.
Representatives connect with qualified client opportunities, including individuals and families interested in learning more about available benefits.
No purchasing leads and no traditional cold calling.
Your focus is on building relationships, understanding client needs, educating families, and delivering professional service.
🏠 100% Remote / Work From Home
Build your career without the daily commute.
Client appointments, training, coaching, and team collaboration are conducted virtually.
You'll have the opportunity to:
Work from home within the United States
Conduct virtual client appointments
Participate in online training and coaching
Collaborate with teammates remotely
Use modern digital business systems
Build a schedule around your professional goals
Flexibility comes with responsibility. Successful representatives maintain the consistency, availability, and accountability needed to serve clients and achieve their goals.
💰 Weekly Performance-Based Compensation
This is a commission-based opportunity, not a guaranteed hourly or salaried customer service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal and residual income opportunities
Recognition incentives
Leadership compensation as you advance
Additional performance-based rewards
Uncapped Commission Potential
There is no predetermined earnings ceiling on commission-based production.
Individual earnings vary based on activity, production, consistency, and results and are not guaranteed.
📚 No Experience? We'll Help You Learn.
Previous insurance experience is not required.
Training and professional development may include:
Structured virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer service development
Consultative sales training
Client communication skills
Virtual presentation development
Enrollment systems and procedures
One-on-one mentorship
Weekly coaching and virtual workshops
Leadership development
Ongoing professional education
We value work ethic, professionalism, coachability, communication skills, and willingness to learn as much as previous experience.
🎓 Insurance Licensing
You do not need to already have an insurance license to apply.
Because representatives discuss and enroll clients in insurance products, candidates must obtain the appropriate state Life & Health Insurance License before conducting activities that require licensure.
Licensing guidance and support are provided.
❤️ Benefits & Professional Support
Qualifying representatives may have access to:
Medical insurance reimbursement opportunities
Company-supported life insurance
Accidental Death Benefit coverage
Union representation and professional support
Renewal and residual income opportunities
Leadership development programs
Professional coaching and mentorship
Virtual technology and business resources
Eligibility and qualification requirements may apply.
✈️ Recognition & Performance Incentives
Performance may also create opportunities to qualify for:
Company-sponsored incentive travel
Leadership conferences
Professional development events
Performance contests and awards
Team recognition programs
Additional leadership opportunities
Incentives are performance-based and subject to applicable qualification requirements.
📈 Career & Leadership Growth
Your first role doesn't have to be your final role.
Representatives who demonstrate consistent performance, professionalism, initiative, and leadership potential may pursue opportunities such as:
Benefits Specialist → Client Advisor → Trainer/Mentor → Team Leadership → Management
Advancement is based on performance and professional development—not simply tenure.
Who We're Looking For
You may be a strong fit if you:
Genuinely enjoy helping people
Communicate clearly and professionally
Build trust and relationships easily
Are an active and attentive listener
Approach challenges with a problem-solving mindset
Are dependable, organized, and accountable
Can manage your time effectively
Are comfortable learning new technology
Can work independently from home
Enjoy collaborating within a virtual team
Are coachable and receptive to feedback
Want opportunities to grow professionally and financially
Previous experience in customer service, military service, healthcare, hospitality, retail, education, administration, banking, call centers, client relations, financial services, or sales can be helpful—but is not required.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based applications
Be willing to complete required training
Be willing and able to obtain the appropriate state Life & Health Insurance License
💻 Virtual Interview Process
Qualified applicants will complete a brief career overview covering the position, compensation structure, licensing requirements, training, client opportunities, and advancement potential.
Candidates interested in continuing will then have the opportunity to participate in a live virtual interview through Zoom.
The hiring process is designed to give applicants an opportunity to understand the career before deciding whether it aligns with their goals.
Ready to Turn Service Into a Career?
If you're looking for a starter-level remote opportunity where you can support working families, develop valuable professional skills, receive ongoing mentorship, and build long-term earning and leadership opportunities, we'd like to hear from you.
Whether you come from a military family, customer service background, or an entirely different career path, what matters most is your willingness to learn, serve others, and grow.