Virtual Client Relations Consultant | Customer Service & Benefits | Work From Home
Virtual Client Relations Consultant | Customer Service & Benefits | Work From Home
Company: Globe Life AO
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Training: Comprehensive Training & Mentorship Provided
Build Relationships. Help Families. Grow Your Career From Home.
Are you a strong communicator who enjoys helping people, solving problems, and building meaningful relationships?
Globe Life AO is seeking motivated, service-oriented professionals to join our growing virtual team as Virtual Client Relations Consultants. In this role, you'll connect with individuals and families through scheduled virtual appointments, help them understand available benefit options, answer questions, and provide personalized guidance throughout the enrollment process.
This opportunity combines customer service, client relations, benefits education, and consultative sales in a fully remote environment.
No previous insurance experience is required. We provide structured training, licensing guidance, mentorship, and ongoing professional development.
✔ 100% Work From Home
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Commission Pay + Performance Bonuses
✔ Comprehensive Training & Mentorship
✔ Flexible Schedule
✔ Leadership & Career Advancement Opportunities
What You'll Do
As a Virtual Client Relations Consultant, you'll serve as a trusted resource for clients while helping them understand insurance and supplemental benefit options.
Client Relations & Customer Service
- Meet with clients virtually through Zoom and phone appointments
- Welcome and guide new clients through the enrollment process
- Listen to client needs, priorities, and financial protection goals
- Answer questions clearly, accurately, and professionally
- Provide ongoing customer service and follow-up
- Build long-term relationships through trust, consistency, and exceptional service
- Assist existing clients with applicable policy reviews and beneficiary updates
Benefits Education & Enrollment
- Explain available life, accident, and supplemental health insurance options
- Help clients understand coverage features and available benefits
- Provide personalized recommendations based on individual needs
- Guide clients through applications and enrollment documentation
- Ensure clients understand their selected coverage
- Maintain accurate digital client records and follow-up information
Professional Development
- Participate in structured virtual onboarding
- Attend ongoing coaching and training sessions
- Develop stronger communication, presentation, and relationship-management skills
- Receive mentorship from experienced leaders
- Participate in leadership development opportunities
- Stay current on products, systems, and applicable requirements
Why Join Globe Life AO?
🏠 100% Remote Career
Build your career from home while serving clients virtually.
- No daily commute
- Flexible scheduling
- Virtual client appointments
- Remote coaching and mentorship
- Collaborative online team environment
💰 Weekly Performance-Based Compensation
This is a commission-based opportunity, not an hourly or salaried position.
Compensation opportunities may include:
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives as applicable
- Performance recognition
Individual earnings vary based on production, performance, and business results and are not guaranteed.
📞 Qualified Client Opportunities
Focus on serving individuals and families interested in learning more about available benefits.
No lead purchasing is required.
📚 Comprehensive Training & Mentorship
Previous insurance experience is not required.
Training and development include:
- Virtual onboarding
- Insurance licensing guidance
- Product and benefits education
- Client-service training
- Consultative sales development
- One-on-one mentorship
- Weekly coaching
- Leadership development
- Ongoing professional education
📈 Career Advancement
Individuals interested in leadership can pursue additional development opportunities based on performance, initiative, consistency, and demonstrated leadership ability.
Potential growth opportunities may include:
- Mentoring newer representatives
- Team development
- Training and coaching
- Leadership responsibilities
- Management advancement
Benefits & Professional Support
Qualifying representatives may have access to:
- Medical insurance reimbursement program
- Company-supported life insurance
- Accidental Death Benefit (ADB) coverage
- Renewal and residual income opportunities
- OPEIU Local 277 representation, where applicable
- Leadership development programs
- Professional conferences and recognition events
- Incentive travel opportunities for qualifying performers
Eligibility requirements and qualification periods may apply.
What We're Looking For
Successful candidates typically demonstrate:
- Excellent verbal and written communication skills
- Strong customer service and relationship-building abilities
- Active listening skills
- Professionalism, integrity, and reliability
- Self-motivation and personal accountability
- Strong organization and time management
- Problem-solving and critical-thinking skills
- Positive, solutions-focused attitude
- Ability to work independently from home
- Coachability and willingness to learn
- Comfort using virtual communication and web-based technology
Experience That Transfers Well
Experience in any of the following areas can be helpful but is not required:
- Customer Service
- Client Relations
- Hospitality
- Healthcare
- Education
- Recruiting
- Retail
- Financial Services
- Banking
- Administrative Support
- Call Centers
- Sales
- Business Development
We welcome motivated applicants from a variety of professional backgrounds.
Minimum Requirements
Applicants must:
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop with webcam and microphone capability
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable conducting virtual appointments through Zoom
- Be willing and able to obtain the required state Life & Health Insurance License
Licensing guidance and support are provided.
About Globe Life AO
Globe Life AO serves working families by providing life, accident, and supplemental health insurance benefits along with ongoing client support.
Our culture emphasizes service, integrity, mentorship, accountability, professional development, and long-term relationships. We invest in training and development to help motivated individuals build valuable skills and pursue long-term career opportunities.
Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training process, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team.
Ready to Build Your Remote Career?
If you're looking for a work-from-home client relations career where you can help families, strengthen your professional skills, and build income and advancement opportunities based on your performance, we'd like to hear from you.
Apply today to be considered for our Virtual Client Relations Consultant opportunity with Globe Life AO.