Virtual Client Support Advisor
Position Overview
AO Globe Life is looking for a Virtual Client Support Advisor to help clients explore insurance coverage options that may support their families during life’s unexpected events. You will connect with prospective clients through warm leads, conduct virtual consultations, and provide education about life, supplemental health, and accident insurance.
This role offers an opportunity to build professional communication and client-service skills while working remotely with consistent training, coaching, and mentorship.
Responsibilities
Work with prospective clients from company-provided warm leads
Schedule and complete virtual appointments
Conduct needs-based client reviews
Explain available life, accident, and supplemental health insurance options
Answer questions and help clients understand their choices
Follow up professionally and maintain client relationships
Keep organized and accurate client records
Participate in regular training, coaching, and team development
What We Offer
100% remote work environment
Warm leads provided
Weekly pay structure
Unlimited earning potential
Medical insurance premium reimbursement
Comprehensive online training and support
Daily coaching and mentorship
Performance incentive programs
No overhead costs
OPEIU Local 277 union representation
Stable career opportunity with a 70-year organization focused on member satisfaction
Qualifications
Excellent verbal, written, and listening skills
Strong customer-service and relationship-building ability
Detail-oriented, dependable, and organized
Comfortable using online systems and virtual communication tools
Self-motivated with strong follow-through
Able to work independently and as part of a collaborative remote team
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.