Remote Insurance Representative | Work From Home | Training Provided
Remote Insurance Representative | Work From Home | Training Provided
Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible
Experience: Entry-Level Welcome | No Prior Insurance Experience Required
Join AO – Where Excellence Meets Opportunity
Are you looking for a career that offers flexibility, professional growth, performance-based earning potential, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Insurance Representatives. You'll work directly with individuals and families through virtual appointments, helping them understand available life, accident, and supplemental health insurance benefits while providing professional guidance and ongoing client support.
If you enjoy helping people, building relationships, and taking ownership of your professional growth, this opportunity provides the training, mentorship, technology, and leadership development to help you build a rewarding long-term career.
No prior insurance experience is required. We provide the training—you bring the ambition.
About AO
AO operates within the American Income Division of Globe Life, serving working families and members of various organizations with supplemental insurance products designed to provide additional financial protection.
Our clients include working families, veterans, labor union members, credit union members, association members, and their families.
Our culture is built around:
- Integrity and professional service
- Client-focused relationships
- Mentorship and continuous development
- Personal accountability
- Leadership development
- Performance-based advancement
- Long-term professional growth
We believe successful careers are developed through training, consistency, mentorship, and opportunity.
Position Overview
As a Remote Insurance Representative, you'll meet with clients through scheduled Zoom and phone appointments to understand their needs, explain available insurance benefits, and help them evaluate coverage options.
This role combines customer service, consultative insurance sales, benefits education, and relationship managementin a fully virtual environment.
You'll also provide ongoing service after enrollment, helping build long-term client relationships rather than focusing solely on a single transaction.
What You'll Do
Client Consultations & Benefits Education
- Conduct scheduled virtual appointments through Zoom and phone
- Identify individual and family insurance needs
- Explain available life, accident, and supplemental health insurance options
- Review policy features, coverage options, and available benefits
- Answer client questions clearly and professionally
- Provide needs-based insurance recommendations
- Guide clients through applications and enrollment
- Assist with required documentation and account information
- Conduct policy reviews and discuss appropriate updates when needed
Client Relationship Management
- Build lasting relationships through exceptional customer service
- Maintain professional communication before and after enrollment
- Assist with policy questions and ongoing service needs
- Help clients with beneficiary and policy information updates when applicable
- Provide timely follow-up and ongoing support
- Maintain accurate digital client records and documentation
- Handle client concerns professionally and efficiently
Professional Development
- Participate in structured virtual onboarding and training
- Attend weekly coaching and professional development sessions
- Strengthen communication, presentation, and relationship-building skills
- Develop insurance product and industry knowledge
- Collaborate with a supportive virtual team
- Participate in leadership development opportunities
- Maintain applicable company, licensing, and regulatory standards
What We Offer
🏡 100% Remote Work
Build your career from home while remaining connected through a modern virtual environment.
- Work remotely within the United States
- No daily commute
- Flexible scheduling
- Virtual client appointments
- Digital collaboration tools and systems
- Supportive remote team environment
🤝 Client Opportunities
Representatives work with clients seeking information regarding available benefits and coverage options.
This allows you to focus on:
- Client consultations
- Benefits education
- Needs-based conversations
- Relationship building
- Enrollment assistance
- Policy service
- Long-term client support
Our approach emphasizes professional education, service, and trust while helping clients make informed insurance decisions.
Weekly Pay & Performance-Based Compensation
This is a performance-based, commission-driven insurance opportunity rather than a traditional hourly or salaried position.
Earning opportunities may include:
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives
- Performance recognition programs
There is potential to increase earnings as you develop your client base, skills, consistency, and production.
Individual earnings vary based on activity, production, performance, and business results. No specific earnings are guaranteed.
Comprehensive Training & Mentorship
No Insurance Experience? No Problem.
Previous insurance experience is not required.
Motivated candidates receive structured training and ongoing support designed to help them develop the skills needed to succeed.
Training and development may include:
- Structured onboarding
- Insurance product education
- Client-service training
- Virtual presentation development
- Consultative sales training
- Enrollment systems and procedures
- Weekly virtual coaching
- One-on-one mentorship
- Leadership development
- Ongoing professional education
Candidates who are not currently licensed will also receive guidance through the licensing process.
Career Growth & Leadership Opportunities
AO offers a performance-based advancement structure for representatives interested in developing into leadership.
Professional growth opportunities may include:
- Advanced client relationship responsibilities
- Training and mentorship
- Team leadership
- Management development
- Leadership conferences
- Senior leadership opportunities
Advancement is based on performance, initiative, consistency, professional development, and demonstrated leadership ability.
Benefits, Recognition & Incentives
Qualifying representatives may have access to:
- Medical reimbursement program
- Company-supported life insurance
- Renewal income opportunities
- Leadership development programs
- Union-supported environment
- Leadership conferences and professional development events
- Performance recognition programs
- Incentive travel opportunities for qualifying representatives
- Modern virtual technology and business resources
Eligibility and performance requirements apply to applicable benefits and incentive programs.
Who We're Looking For
Successful candidates typically demonstrate:
- Excellent communication and interpersonal skills
- Strong customer service and relationship-building abilities
- Active listening and problem-solving skills
- Professionalism, reliability, and integrity
- Self-motivation and personal accountability
- Strong organizational and time-management abilities
- Ability to work independently from home
- Confidence communicating through Zoom and phone
- Basic computer proficiency
- Positive, coachable attitude
- Willingness to learn and accept feedback
- Desire for continuous personal and professional growth
Experience That Transfers Well
Previous experience in any of the following areas can be beneficial, but is not required:
- Customer Service
- Sales
- Client Relations
- Financial Services
- Banking
- Insurance
- Healthcare
- Retail
- Hospitality
- Education
- Administrative Support
- Call Center Operations
- Business Development
- Leadership or Management
We value coachability, professionalism, communication skills, work ethic, and a genuine commitment to helping others.
Minimum Requirements
Applicants must:
- Be at least 18 years of age
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have access to a computer or laptop
- Maintain reliable high-speed internet
- Have webcam and microphone capability
- Maintain a quiet, professional workspace
- Be comfortable meeting clients virtually
- Be willing to complete required training
- Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is provided for candidates who are not currently licensed.
Interview Process
Qualified applicants will first complete a brief career overview to learn more about the opportunity, responsibilities, compensation structure, and licensing requirements.
Candidates who wish to continue will then have the opportunity to schedule a live Zoom interview with our hiring team.
All interviews are conducted virtually for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible work-from-home career where you can help families, develop valuable professional skills, build long-term client relationships, and create opportunities for growth through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance Representative opportunity with AO – American Income Division of Globe Life.