Remote Member Services Associate
Position Overview
AO Globe Life is hiring a Remote Member Services Associate to assist individuals, families, union members, credit union members, and association members as they explore insurance coverage options. You will work remotely with prospective clients, schedule appointments, and provide helpful education about available benefits.
This opportunity is a strong fit for people who are motivated by service, professional growth, and the ability to make a meaningful difference for clients.
Responsibilities
Connect with members and prospective clients through warm leads
Schedule and conduct virtual client appointments
Complete needs-based discussions
Explain life, supplemental health, and accident insurance coverage
Answer questions and provide timely client support
Follow up to maintain strong professional relationships
Keep organized records and complete required documentation
Participate in ongoing coaching and team development
What We Offer
100% remote work
Warm leads provided by the company
Weekly compensation
Unlimited earning potential
Medical premium reimbursement
Comprehensive online training
Daily mentorship and leadership support
Performance incentive opportunities
No overhead costs
Union representation through OPEIU Local 277
Career opportunity with a stable organization serving members for 70 years
Qualifications
Excellent communication and customer-service skills
Strong listening and relationship-building ability
Professional, dependable, and detail-oriented
Comfortable using computer systems and virtual tools
Self-motivated and coachable
Ability to work independently while contributing to a team