Remote Representative | Customer Service | Work From Home
Remote Representative | Customer Service | Work From Home
Company: AO Globe Life
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Help Protect Families While Building a Career with Long-Term Growth
Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create income and advancement opportunities based on your performance?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing team as Remote Representatives. You'll work virtually with veterans, labor union members, credit union members, associations, and working families, helping clients understand available life, accident, and supplemental health insurance benefits.
This position combines customer service, client relationship management, benefits education, and consultative salesin a fully remote environment.
Whether you have previous insurance experience or are transitioning from customer service, healthcare, retail, hospitality, banking, education, military service, administration, or sales, we provide the training, mentorship, licensing guidance, and ongoing support needed to develop professionally.
No previous insurance experience is required.
Opportunity Highlights
✔ 100% Remote – Work From Home
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Performance-Based Compensation
✔ Performance Bonuses & Renewal Income Opportunities
✔ Comprehensive Training & Mentorship
✔ Flexible Scheduling
✔ Leadership & Management Advancement Opportunities
About AO Globe Life
For more than 70 years, AO has served working families by providing life, accident, and supplemental health insurance benefits designed to help provide financial protection when families need it most.
As part of the Globe Life family of companies, our culture emphasizes integrity, exceptional service, mentorship, professional development, and leadership growth.
We invest in our representatives through structured training, ongoing coaching, and opportunities to advance based on performance and demonstrated leadership.
What You'll Do
As a Remote Insurance Representative, you'll work directly with clients through scheduled virtual appointments, helping them understand their options and make informed coverage decisions.
Client Service & Consultations
- Meet with clients through Zoom and phone appointments
- Identify individual and family benefit needs
- Explain life, accident, and supplemental health insurance options clearly
- Answer questions regarding benefits, coverage, and policy features
- Provide needs-based coverage recommendations
- Guide clients through applications and enrollment
- Assist with required documentation
Ongoing Client Support
- Build long-term relationships through professionalism and exceptional service
- Conduct policy reviews when appropriate
- Assist with beneficiary updates and policy service requests
- Provide ongoing support after enrollment
- Maintain accurate client records and follow-up communication
- Follow applicable company procedures and state insurance requirements
Professional Development
- Participate in virtual onboarding and product training
- Attend weekly coaching and development sessions
- Receive mentorship from experienced leaders
- Strengthen communication, presentation, and relationship-building skills
- Participate in leadership development and advancement opportunities
What We're Looking For
Successful candidates typically demonstrate:
- Excellent verbal and written communication skills
- Strong customer service and relationship-building abilities
- Professionalism, integrity, and reliability
- Self-motivation and personal accountability
- Strong organization and time-management skills
- Confidence communicating with clients virtually
- Ability to explain information clearly and professionally
- Positive, solutions-focused attitude
- Coachability and willingness to learn
- Ability to work independently while contributing to a remote team
Experience That Transfers Well
Previous experience in any of the following can be helpful but is not required:
- Customer Service
- Client Services
- Sales
- Insurance
- Financial Services
- Banking
- Healthcare
- Retail
- Hospitality
- Education
- Military
- Administrative Support
- Call Centers
- Business Development
- Account Management
We value communication skills, professionalism, work ethic, and coachability over a specific professional background.
Why Join AO Globe Life?
🏠 100% Remote Work
Build your career from home while remaining connected to a virtual team through training, coaching, and collaboration.
- No daily commute
- Virtual client appointments
- Modern digital business tools
- Remote training and leadership support
📞 Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals and families interested in learning more about available benefits.
This allows you to focus on client education, consultations, enrollment, relationship building, and ongoing servicerather than purchasing leads.
Weekly Performance-Based Compensation
This position offers commission-based compensation rather than an hourly wage or guaranteed salary.
Compensation opportunities include:
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives
- Performance recognition programs
There is no predetermined earnings ceiling; however, compensation is directly tied to individual production and results.
Individual earnings vary based on activity, production, performance, and business results. No specific income level is guaranteed.
Training, Mentorship & Licensing Support
Previous insurance experience is not required.
You'll receive training and development in areas including:
- Benefits and product knowledge
- Client needs assessment
- Customer service
- Consultative sales
- Virtual presentations
- Enrollment procedures
- Relationship management
- Compliance
- Leadership development
Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.
Career Advancement
AO provides opportunities to advance into leadership and management based on performance, consistency, initiative, and demonstrated leadership ability.
Potential development opportunities include:
- Mentorship and training
- Team development
- Leadership
- Management
- Senior leadership pathways
Advancement is based on performance rather than seniority alone.
Benefits & Professional Support
Qualifying representatives may have access to:
- Health insurance reimbursement program
- Company-supported life insurance
- Renewal and residual income opportunities
- OPEIU Local 277 representation, where applicable
- Leadership development programs
- Professional conferences and events
- Virtual business tools and technology
Program eligibility and qualification requirements may apply.
Recognition & Performance Incentives
Qualifying representatives may also earn opportunities for:
- Performance bonuses
- Company-sponsored incentive travel
- Leadership conferences
- Recognition awards
- Professional development experiences
- Advancement incentives
Minimum Requirements
Applicants must:
- Be 18 years of age or older
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have a computer or laptop with webcam and microphone capability
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable conducting virtual client appointments
- Be willing to complete required training
- Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
Licensing guidance is available for candidates who are not currently licensed.
Virtual Interview Process
Qualified applicants will complete a brief career overview providing additional information about the position, compensation structure, licensing requirements, training, and career opportunities.
Candidates interested in moving forward will then have the opportunity to complete a live virtual interview through Zoom.
Ready to Build Your Future?
If you're looking for a remote insurance, customer service, and sales career where you can help working families, build valuable professional skills, enjoy flexibility, and create long-term opportunities based on your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance Representative opportunity with AO Globe Life.