Remote Member Support Associate
AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to begin meaningful careers helping individuals and families understand important supplemental benefit programs. This fully remote opportunity offers flexibility, structured training, and a supportive team environment designed for long-term growth.
Whether you are beginning your career or exploring a new professional path, this role provides the mentorship, resources, and development needed to succeed while working from home.
What You’ll Gain
100% remote work environment from anywhere in the United States
Flexible scheduling that supports work-life balance
Pre-qualified client consultations provided — no cold outreach required
Comprehensive training and licensing support
Monthly and quarterly performance bonuses
Union representation through OPEIU Local 277
Medical reimbursement program for qualifying expenses
Equity opportunities for qualifying team members
Leadership development and advancement opportunities
Collaborative, service-driven team culture
What You’ll Do
Connect with individuals who have requested information about available benefit programs
Understand each client’s needs and explain available coverage options clearly
Guide individuals and families through the enrollment process with professionalism
Maintain accurate digital documentation and follow-up communication
Provide ongoing support including policy reviews and client questions
Participate in weekly training sessions, mentorship programs, and team meetings
Build long-term relationships that support positive client experiences
Who Thrives in This Role
Strong communicators who enjoy helping others
Organized professionals comfortable working independently
Individuals confident using video conferencing and digital tools
Candidates motivated by personal growth and professional development
Customer service or client-facing experience is helpful but not required
No prior insurance experience is required — training is provided
Requirements
Authorized to work in the United States
Reliable internet connection
Windows-based laptop or desktop computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families across the United States.
With a remote-first workforce and a culture built on mentorship, service, and professional development, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a real impact.
Apply today to begin building a flexible remote career helping families nationwide.