Remote Rep – Customer Service & Sales | Work From Home
Remote Rep – Customer Service & Sales | Work From Home
Company: Globe Life AO
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Bonuses
Build a Meaningful Career While Helping Working Families
Looking for a work-from-home career where you can help people, build lasting relationships, and create long-term professional and financial growth?
Globe Life AO is seeking motivated, service-oriented individuals to join our growing virtual team as Remote Insurance Representatives – Customer Service & Sales.
In this role, you'll connect with working families, union members, veterans, associations, and their families through scheduled virtual appointments. You'll help clients understand available life, accident, and supplemental health insurance benefits, answer questions, recommend appropriate coverage options, and provide ongoing customer service.
No previous insurance experience is required. We provide structured training, mentorship, licensing guidance, and ongoing professional development.
✔ 100% Work From Home
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Commission Pay + Performance Bonuses
✔ Comprehensive Training & Mentorship
✔ Flexible Schedule
✔ Leadership Advancement Based on Performance
What You'll Do
As a Remote Insurance Representative, you'll combine customer service, relationship management, benefits education, and consultative sales.
Key Responsibilities
- Meet with clients virtually through Zoom and phone appointments
- Connect with individuals who have requested information about available benefits
- Identify each client's needs, priorities, and financial protection goals
- Explain life, accident, and supplemental health insurance options clearly
- Recommend personalized coverage solutions based on client needs
- Guide clients through applications and enrollment
- Review existing coverage and assist with applicable policy or beneficiary updates
- Provide professional customer service before, during, and after enrollment
- Build and maintain long-term client relationships
- Maintain accurate client documentation and follow-up records
- Follow company procedures and applicable state insurance requirements
- Participate in ongoing coaching, training, and professional development
Why Join Globe Life AO?
🏠 100% Remote
Work from home while serving clients through virtual appointments. No daily commute or traditional office environment.
⏰ Flexible Schedule
Build a schedule around client appointments, training, and performance goals while enjoying the flexibility of a remote career.
📞 Qualified Client Opportunities
Focus your time on helping individuals and families interested in learning more about available benefits.
No lead purchasing is required.
💵 Weekly Performance-Based Compensation
This is a commission-based opportunity, not an hourly or salaried position.
Compensation opportunities include:
- Weekly commission payments
- Performance-based bonuses
- Renewal and residual income opportunities
- Leadership incentives
- Additional performance recognition
Earnings are based on individual production and performance and are not guaranteed.
🎓 Comprehensive Training & Mentorship
New to insurance? That's okay.
We provide:
- Structured virtual onboarding
- Product and benefits education
- Insurance licensing guidance
- Customer service training
- Consultative sales development
- One-on-one mentorship
- Weekly coaching
- Leadership development
- Ongoing professional education
📈 Career & Leadership Growth
AO promotes from within and provides opportunities for representatives interested in developing into leadership and management.
Advancement is based on performance, consistency, initiative, and leadership development—not seniority alone.
Benefits & Professional Support
Qualifying representatives may have access to:
- Medical insurance reimbursement program
- Company-supported life insurance
- Residual and renewal income opportunities
- OPEIU Local 277 representation, where applicable
- Leadership development programs
- Professional conferences and recognition events
- Company-sponsored incentive travel for qualifying performers
Eligibility and qualification requirements may apply.
What We're Looking For
We're looking for individuals who demonstrate:
- Strong verbal and written communication skills
- Excellent customer service and relationship-building abilities
- Professionalism, integrity, and reliability
- Self-motivation and personal accountability
- Strong organization and time-management skills
- Goal-oriented and solution-focused thinking
- Confidence communicating with clients virtually
- Ability to work independently from home
- Coachability and willingness to learn
- Commitment to professional growth
Experience That Transfers Well
Previous experience in the following areas can be helpful but is not required:
- Customer Service
- Sales
- Client Services
- Call Centers
- Retail
- Hospitality
- Healthcare
- Banking or Financial Services
- Education
- Military
- Administrative Support
- Business Development
We provide comprehensive training for motivated candidates from a variety of professional backgrounds.
Minimum Requirements
Applicants must:
- Be at least 18 years old
- Be legally authorized to work in the United States
- Be physically located within the United States
- Have a computer or laptop with webcam and microphone capability
- Maintain reliable high-speed internet
- Have a quiet, professional workspace
- Be comfortable conducting virtual appointments through Zoom
- Be willing and able to obtain the required state Life & Health Insurance License
Licensing guidance and support are provided.
About Globe Life AO
For more than 70 years, AO has served working families by providing supplemental insurance benefits and personalized client service.
As part of the Globe Life family of companies, our organization is built around service, integrity, mentorship, professional development, and long-term client relationships.
Our Mission
Protect Every Child. Serve All Working People.
Virtual Interview Process
Qualified applicants will first complete a brief career overview covering the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to complete a virtual Zoom interview with our hiring team.
Ready to Build Your Future?
If you're looking for a remote customer service and insurance sales career where you can help families, develop professionally, and build income and advancement opportunities based on your performance, we encourage you to apply.
Apply today to be considered for our Remote Insurance Representative opportunity with Globe Life AO.