Remote Benefits Representative | Customer Service | Work From Home | Weekly Pay
Remote Benefits Representative - Customer Service -
Work From Home - Weekly Pay
AO Globe Life | 100% Remote | U.S.-Based Applicants | Entry Level Welcome | Training Provided
Work Arrangement: 100% Remote / Work From Home
Location: United States
Experience: Entry Level | No Insurance Experience Required
Schedule: Flexible | Full-Time Career Opportunity
Compensation: Commission-Based | Weekly Pay | Performance Bonuses | Renewal Income
Training: Comprehensive Virtual Training | Licensing Guidance | One-on-One Mentorship
Build a Career From Home Helping Working Families
Looking for a remote customer service and sales career where you can help people, develop valuable professional skills, and create long-term earning and advancement opportunities based on your performance?
AO Globe Life is expanding our virtual team and seeking motivated, service-driven individuals to join us as Remote Benefits Representatives.
In this role, you’ll meet virtually with individuals and families, answer questions, explain available benefit options, help clients understand their choices, assist with enrollment, and provide ongoing customer support.
This opportunity combines:
Customer Service + Benefits Education + Client Relationships + Consultative Insurance Sales
You do not need previous insurance experience to apply.
We provide structured training, licensing guidance, mentorship, coaching, and professional development to help motivated individuals learn the business and build their careers.
✓ 100% Remote / Work From Home
✓ Entry Level – No Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance Bonuses
✓ Renewal & Residual Income Opportunities
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Career & Leadership Advancement
🤝 What You’ll Do
As a Remote Benefits Representative, you’ll help create a professional, informative, and supportive experience for prospective and existing clients.
Your responsibilities may include:
Meet virtually with clients through Zoom and phone appointments
Connect with individuals and families interested in available benefits
Build rapport and establish professional client relationships
Ask questions to understand each client’s needs and priorities
Listen carefully to questions and concerns
Explain life, accident, and supplemental health insurance options
Help clients understand available benefit choices
Provide personalized, needs-focused recommendations once appropriately licensed
Assist eligible clients through applications and enrollment
Complete applicable documentation
Assist with beneficiary information and updates
Conduct applicable policy and benefits reviews
Provide ongoing client follow-up
Assist with general customer-service questions
Help direct clients through applicable claims-support processes
Maintain accurate digital records
Follow company procedures and applicable state requirements
Participate in training, coaching, and professional development
Your goal is to help clients feel informed, supported, and confident in the decisions they make.
🛡️ Customer Service + Benefits Education
This is more than simply processing applications.
You’ll help clients understand how available supplemental benefits may fit their individual and family needs.
Once appropriately licensed, your role may include:
Conducting virtual benefits consultations
Reviewing client priorities
Explaining available coverage
Answering benefit-related questions
Helping clients compare available options
Providing needs-based recommendations
Guiding eligible clients through enrollment
Providing continued support after the initial appointment
Our approach emphasizes education, service, and informed decision-making rather than high-pressure sales tactics.
📞 Qualified Client Opportunities Provided
Representatives have access to qualified client opportunities, including individuals and families who have requested or expressed interest in receiving information about available benefits.
No lead purchasing is required.
The role does not depend on traditional random cold calling.
Instead, your focus is on:
Connect → Listen → Educate → Recommend → Enroll → Support
That means more time serving clients and less time searching for people to contact.
🇺🇸 Help Serve Working Families
AO Globe Life works with individuals and families, including members of labor unions, veterans, associations, and other working households.
The people you serve may be looking for:
Supplemental life insurance
Accident protection
Supplemental health benefits
Family financial protection
Benefit education
Assistance reviewing existing coverage
Help understanding enrollment options
Your responsibility is to provide a professional, client-focused experience from the first conversation through ongoing service.
🏠 100% Remote / Work From Home
Work from home anywhere within the United States while remaining connected to clients, mentors, teammates, and leadership virtually.
Your workday may include:
Zoom consultations
Phone appointments
Digital applications
Online enrollment systems
Client follow-up
Virtual training
One-on-one coaching
Team meetings
Professional-development sessions
No daily commute. No traditional office requirement.
You’ll need:
Reliable computer or laptop
Reliable high-speed internet
Webcam
Microphone
Professional home workspace
Remote work provides flexibility, but successful representatives also maintain the consistency, professionalism, availability, and accountability required to serve clients effectively.
⏰ Flexible Scheduling
You’ll have opportunities to organize your schedule around personal and professional responsibilities while maintaining the availability needed for client appointments, training, and follow-up.
This environment may appeal to individuals who value:
Work-from-home flexibility
Greater control over their schedule
Independent work
Goal-oriented performance
Professional development
Advancement opportunities
Flexibility works best when paired with consistency and strong time management.
💵 Weekly Commission-Based Pay
Representatives are compensated through a commission-based independent contractor structure.
This is not a guaranteed hourly or salaried customer-service position.
Compensation opportunities may include:
Weekly commission payments
Performance-based bonuses
Renewal income
Residual income opportunities
Leadership compensation for qualifying representatives
Recognition incentives
Additional performance-based rewards
Uncapped Commission Potential
There is no predetermined hourly wage limiting commission production.
Your earning opportunity is influenced by factors such as:
Activity
Number of client appointments
Consistency
Production
Client enrollments
Performance
Results
Individual earnings vary significantly and income is not guaranteed.
📚 No Insurance Experience? We’ll Train You.
Previous insurance experience is not required.
Training and professional development may include:
Structured virtual onboarding
Insurance licensing guidance
Product and benefits education
Customer-service training
Client communication skills
Active-listening development
Relationship-building strategies
Consultative sales training
Needs-analysis techniques
Virtual presentation skills
Enrollment systems
Compliance procedures
One-on-one mentorship
Weekly coaching
Professional-development workshops
Leadership development
Ongoing education
We value work ethic, professionalism, communication skills, integrity, coachability, dependability, and willingness to learn as much as previous industry experience.
🎓 Insurance Licensing
You do not need to already have an insurance license to apply.
Because this role involves discussing and enrolling clients in insurance products, representatives must obtain the appropriate state Life & Health Insurance License before conducting activities requiring licensure.
Licensing guidance and support are provided.
Candidates should be willing and able to complete the required licensing process.
❤️ Professional Support & Qualifying Programs
Eligible and qualifying representatives may have access to opportunities such as:
Medical insurance reimbursement
Company-supported life insurance
Accidental Death Benefit coverage
Renewal and residual income opportunities
Union representation through OPEIU Local 277 where applicable
Professional coaching
One-on-one mentorship
Leadership-development programs
Virtual business technology and resources
Eligibility, qualification periods, production requirements, and other applicable conditions may apply.
✈️ Recognition & Performance Incentives
Strong performance may create opportunities to qualify for:
Performance bonuses
Achievement awards
Team recognition
Leadership conferences
Professional-development events
Company-sponsored incentive travel
Performance contests
Additional advancement opportunities
Incentives are performance-based and subject to applicable qualification requirements.
📈 Build More Than a Customer Service Job
This opportunity can develop into much more than entry-level client support.
Representatives who demonstrate strong performance, professionalism, initiative, consistency, and leadership ability may pursue additional responsibilities.
A potential career path may include:
Benefits Representative → Benefits Advisor → Trainer/Mentor → Team Leader → Management → Advanced Leadership
As you grow, you may have opportunities to develop experience in:
Client relationship management
Coaching
Training
Mentorship
Recruiting
Team development
Performance accountability
Business development
Leadership
Advancement is based on performance and demonstrated professional development—not simply tenure.
Leadership opportunities are earned and are not guaranteed.
🌟 Who We’re Looking For
You may be a strong fit if you’re:
Friendly and comfortable speaking with people
A strong verbal and written communicator
A good listener
Customer-focused
Service-oriented
Professional and dependable
Self-motivated
Personally accountable
Organized
Comfortable managing your own schedule
Goal-oriented
Comfortable learning new technology
Able to work independently from home
Comfortable using Zoom and web-based applications
Coachable and receptive to feedback
Interested in learning new skills
Motivated by measurable results
Interested in long-term professional growth
Experience That Transfers Well
Previous experience in these areas may transfer especially well:
Customer Service • Client Success • Member Services • Retail • Hospitality • Healthcare • Banking • Education • Administrative Support • Call Centers • Military Service • Recruiting • Client Relations • Account Management • Financial Services • Insurance • Sales
Previous insurance experience is not required.
Entry-level applicants, career changers, veterans, recent graduates, individuals returning to the workforce, and experienced customer-service professionals are encouraged to apply.
Minimum Requirements
Applicants must:
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional home workspace
Be comfortable using Zoom and web-based applications
Be comfortable communicating with clients through phone and video
Be willing to participate in required training
Be willing and able to obtain the appropriate state Life & Health Insurance License
💻 100% Virtual Interview Process
Qualified applicants will first complete a brief career overview explaining:
Position responsibilities
Customer-service expectations
Client benefits consultations
Commission-based compensation
Qualified client opportunities
Insurance licensing requirements
Training and mentorship
Career and leadership advancement
Candidates interested in continuing after reviewing the opportunity will then have the opportunity to participate in a live Zoom interview with our hiring team.
The hiring process is completed virtually.
🌎 About AO Globe Life
AO Globe Life is part of the Globe Life family and focuses on helping individuals and working families better understand financial-protection options available to them.
Our organization emphasizes:
Client service
Professional development
Mentorship
Leadership
Integrity
Long-term relationships
Performance-based advancement
Our Mission
Protect Every Child. Serve All Working People.
🚀 Ready to Build Your Future From Home?
If you’re looking for a remote customer service and sales career where you can help families, work from home, receive comprehensive training, build professional skills, and create long-term earning and advancement opportunities based on your performance, we’d like to hear from you.